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    • Decisiv

    Reston, VA 20191

    COMPANY OVERVIEW

    About Decisiv

    Contact

    11180 Sunrise Valley Drive
    Suite 100
     Reston, VA 20191
    http://www.decisiv.com
    804-762-4153 Ext: 303

    More Info on Decisiv

    Decisiv provides a cloud-based Service Relationship Management (SRM) platform that revolutionizes how the service supply chain for commercial assets communicates and collaborates. Decisiv is driving improvement in asset performance and utilization for manufacturers, service providers, and asset owners in the commercial vehicle, heavy equipment, and industrial markets. The SRM platform’s ability to harness, share, and analyze connected asset data, and to intelligently enable service management, is the key to driving asset uptime and availability. Decisiv is the partner of choice for major commercial vehicle manufacturers, including Volvo, Mack, Hino, Isuzu, Peterbilt, and Kenworth, as well as their dealers and call centers, service networks, and asset owners.

    PRODUCTS & PRESS RELEASES

    Photo courtesy of Decisiv
    Bison Transport Decisiv 60801e7edfae8
    Shop Management

    TMC, Decisiv partner on parts, labor cost benchmarking survey

    Technology & Maintenance Council (TMC) - American Trucking Associations
    April 22, 2021
    The survey has been designed to track key performance indicators for commercial vehicle parts and labor and will provide data based on fleet and service provider data from the...
    F Mcom Image Placeholder 768x4323
    Shop Management

    Decisiv, TMC launch North American Service Event Benchmark reports

    April 20, 2021
    The companies’ partnership is to produce a benchmarking tool designed to track key performance indicators for commercial vehicle parts and labor based on the Council's Vehicle...
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    Diagnostic & Repair

    Decisiv expands integration with Noregon's in-shop diagnostics to support multi-brand dealers

    Aug. 23, 2018
    Users will have the capability to submit a case to the appropriate OEM, allowing multi-brand dealers to use the same processes with all of their vehicles.

    Articles & News

    Decisiv
    srm_case
    Industry News

    Decisiv unveils SRM Case 8.0

    Nov. 19, 2024
    The company has increased its communication features in SRM Case’s latest update, including the ability to receive text notifications for replies, new configurable PDF estimates...
    Alex Keenan / Fleet Maintenance
    Graber Technician 2
    Shop Operations

    ATA reports parts and labor costs dropped in Q2 2023

    Sept. 22, 2023
    The ATA's Technology & Maintenance Council and Decisiv have found that increasing replacement vehicles and lower fright volumes are leading to the decrease in parts and labor ...
    Photo: Frost & Sullivan
    Decisiv Frost Sullivan 2022 Company Of The Year Srm
    Shop Management

    Decisiv named top SRM by Frost & Sullivan

    Dec. 8, 2022
    The consulting firm reconized Decisiv's impact in service relationship management due to its service to original equipment manufacturers, fleet and asset managers, service providers...
    Image provided by Noregon
    One of the main challenges of utilizing data for better decision-making is access to and efficient analysis of this information.
    Data & Telematics

    How data can improve fleet maintenance

    Joel Levitt
    June 12, 2018
    Access to more useable data will lead the way for more optimized trucking maintenance practices.
    Vehicle connectivity is defined by its ecosystem of interconnections -- assets, applications, systems and people across fleets, dealers, OEMs, breakdown/call centers and other service event participants.
    Shop Management

    Vehicle connectivity and the future of maintenance

    Mike Schmidt
    June 10, 2016
    Properly leveraging real-time vehicle information improves uptime and increases vehicle efficiency.

    Videos & Resources

    Capture
    Shop Management

    SRM, Asset Maintenance and the technology alphabet soup

    Dec. 8, 2017
    This whitepaper includes tips for optimizing the service process for commercial assets in the confusing IT world.
    Decisiv 58b59c468d8dd
    Employees & Training

    VMRS: The next level

    Feb. 28, 2017
    Inconsistent application, limited adoption and misconceptions have limited the VMRS' broader value. Decisiv discusses how organizations can leverage VMRS benefits with little ...
    Whitepaper By Decisiv Beyond Cost Per Mile The Right Metrics To Measure Fleet Health 2 541707727f172
    Emissions & Efficiency

    Beyond Cost-Per-Mile: The Right Metrics to Measure Fleet Health

    Sept. 15, 2014
    For years, fleets have used cost-per-mile to measure how well they’re doing. While there’s no standard formula for determining cost-per-mile, most of you include some (or all)...

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    All content from Decisiv

    Michael Riemer, Decisiv
    While defining vehicle downtime may seem easy enough, it is anything but because there is no agreed upon system of measurement.
    Shop Management

    How does your vehicle downtime measure up?

    David A. Kolman
    Feb. 12, 2014
    An industry group is working to define and measure vehicle downtime.