Decisiv, Inc., a leading provider of a Service Relationship Management (SRM) software platform for commercial vehicle, heavy equipment and industrial asset service management, announced it has been named to the 2017 Fast Growth 150 list by CRN, a multimedia platform for the IT community. The list is CRN’s annual ranking of North American-based technology integrators, solution providers and IT consultants that have experienced significant growth over the past two years.
“Our move to a Platform as a Service (PaaS) architecture and focus on sales growth through partners, including leading commercial vehicle and heavy equipment manufacturers, has put Decisiv on a great growth trajectory,” said Michael Riemer, VP Product and Channel Marketing at Decisiv. “The Decisiv platform now enables our customers to create robust digital ecosystems that transform service value chains and accelerate their business growth by making service and repair a strategic, competitive differentiator.”
For many commercial vehicle and heavy equipment service ecosystems, phone, email, paper and siloed applications continue to be the status quo for asset service management. According to the company, Decisiv’s SRM software platform reduces the need to manually enter, share and update information by integrating with legacy applications, remote diagnostics and connected asset sensors. It is also designed to automatically shares the right information with the right people at the right time. The result is increased uptime, profitability and operational efficiencies.
The Decisiv platform is available as a white-label, fully hosted, software platform that is delivered as a branded solution through existing dealer management and asset maintenance software vendors as well as asset and equipment manufacturers and service networks. The Decisiv platform adds a layer of collaboration and communication as well as business process management to existing CRM, ERP and other legacy applications that elevate and strengthen customer relationships, enhance asset utilization and reduce operating costs across all service value chain participants.
“The companies on CRN’s 2017 Fast Growth 150 list are thriving in what is now a very tumultuous, demanding IT channel climate,” said Robert Faletra, CEO of The Channel Company. “This remarkable group of solution providers has successfully adapted to a landmark industry shift away from the traditional VAR business model to a more services-driven approach, outpacing competitors and emerging as true channel leaders. We congratulate each of the Fast Growth 150 honorees and look forward to their continued success.”
