Shop Operations

An overview of the business operations in a fleet service facility or repair shop, including handling data, hiring and managing service technicians, shop management, technician training and more.

Latest

May 8, 2024
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Mack Trucks
mack_trucks_ev_college_donation
June 6, 2025
The truck will provide students with hands-on opportunities to learn how to work on heavy-duty BEVs, expanding the college’s program from just light-duty EVs.
ID 259863118 © Scharfsinn86 | Dreamstime.com
dreamstime_xxl_259863118
June 5, 2025
In the fleet world, OEMs are critical resources for fleets, whether regarding procurement or maintenance. But they shouldn’t be the only ones fleets solicit for information.
ID 252794825 Witsarut Sakorn | Dreamstime.com
dreamstime_xxl_252794825
June 5, 2025
Technician pay will likely always be a sensitive topic for both shops and technicians, so we wanted to get your opinion on which pay structures are best.
ID 147870274 © Engdao Wichitpunya | Dreamstime.com
dreamstime_xxl_147870274_1
June 5, 2025
President Trump's 25% tariffs on imported auto parts have yet to universally disrupt independent repair shops, but cost increases and pricing adjustments remain significant concerns...