Shop Operations

An overview of the business operations in a fleet service facility or repair shop, including handling data, hiring and managing service technicians, shop management, technician training and more.

Recent

Shop Operations

Case for labor estimating tools to keep up with evolving technology

Kristy Coffman

Nov. 20, 2024

Shop Operations

From Road Rules to road regulations: Meet Sean Duffy, Trump's pick for Secretary of Transportation

John Hitch

Nov. 19, 2024

News

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Industry News

Mack Trucks launches virtual live tour for buyers

Mack Trucks, Inc.

Nov. 20, 2024

Industry News

Decisiv unveils SRM Case 8.0

Decisiv

Nov. 19, 2024

Industry News

Saia LTL Freight celebrates 100th anniversary

Saia Inc.

Nov. 18, 2024

Latest

Employees & Training

School’s in: How to make meaningful tech recruitment partnerships

Alex Keenan

July 19, 2024

Partnering with schools can help shops’ technician recruitment efforts, but finding the right ones to team with requires some homework.

Shop Operations

Penske's bright idea: Powering shops with rooftop solar panels

Penske Truck Leasing Co.

Nov. 19, 2024

The company has outfitted its first of multiple facilities with rooftop solar-powered systems to reduce emissions and minimize energy costs at maintenance locations nationwide...

Shop Operations

On the road: What life is like for a mobile technician

Alex Keenan

Nov. 15, 2024

It's no secret mobile maintenance is on the rise. But what's it like for mobile techs on the road?

Shop Management

Should you fire your shop customers?

Tess Owings

Nov. 15, 2024

A repair shop's first instinct may be to hold on to every customer that comes through their doors. But ‘firing’ the clients that are more trouble than they’re worth can benefit...