ASA-Midwest to hold dinner seminar Jan. 23 in Maryland Heights, Mo.

Jan. 7, 2014
Margie Seyfer to speak on power phrases on the phone.

The ASA-Midwest will hold a dinner meeting with a session on telephone techniques on Jan. 23 at Syberg's Restaurant, 2430 Old Dorsett Road in Maryland Heights, Mo. The cost is $20 for members and $25 for non-members. Margie Seyfer will speak on power phrases to use on the telephone, including how to use voice energy, properly greet customers over the phone, and calm an angry customer.

For information call Jeff Coffey with Coffey Automotive (636-947-4709), Kevin Thomas with Kevin's Car Care (636-464-1200), or Sheri Hamilton with ASA-Midwest (816-781-5801).

Sponsored Recommendations

Guide To Boosting Technician Efficiency

Learn about the bottom line and team building benefits of increasing the efficiency of your technicians in your repair shop.

The Definitive Guide to Aftertreatment Diagnostics

Struggling to clear aftertreatment fault codes? Learn more about different aftertreatment components, fault codes, regen zones, and the best maintenance practices to follow.

Career Minded

The Peterbilt Technician Institute teaches you the skills needed for a lucrative and fulfilling career, transforming students into certified diesel technicians. Maximize your ...

Going Mobile: Guide To Starting A Heavy-Duty Repair Shop

Discover if starting a heavy-duty mobile repair business is right for you. Learn the ins and outs of licensing, building, and marketing your mobile repair shop.