Fleet Maintenance isn’t the only one who’s been busy keeping tabs on the commercial vehicle maintenance world throughout the year. Mitchell 1’s website has also been busy covering how technology for technicians and shop owners can increase efficiency and productivity in the shop.
According to the company, here’s the top blogs for 2024 on the Manager SE, ProDemand, SocialCRM, and TruckSeries.
How a Great Google Business Profile Can Boost Your Auto Repair Shop this Holiday Season
The holiday season means busy roads and vehicle maintenance needs. Here’s how you can stand out by optimizing your Google Business Profile by learning how to attract more customers, boost visibility, and grow your auto repair shop this season.
Parts Sourcing for Heavy-Duty Trucks Just Got Easier with FinditParts Integration
Finding the right parts for heavy-duty trucks just got easier. Mitchell 1 and FinditParts, Inc. have teamed up to integrate the FinditParts Infinite Warehouse catalog with Manager SE Truck Edition, streamlining Class 4-8 vehicle repairs with this online parts catalog.
Boost Efficiency with Manager SE 9.1: Explore the Game-Changing ‘Job View’ Features
Discover Job View, the latest feature in our Manager SE 9.1 shop management software suite. This feature allows users to streamline workflows with job-centric organization for orders, revisions and history. And users can deliver clear, professional estimates and invoices, secure faster approvals, and increase profits.
From ‘Mitchell What?’ to an Industry Staple: Mitchell 1’s Journey at the TMC SuperTech
Read about Mitchell 1’s journey over the past 20 years, including the company’s involvement in the TMC SuperTech competitions where truck technicians leverage TruckSeries software to test their technical skills at the Mitchell 1 Service Information Stations.
Boost Your Shop's Reputation with Customer Review Management
Online customer reviews hold great power in shaping a customer’s perception of your shop. But the question is, are you leveraging those shop reviews to get the most out of them?
What’s Up With All the Different Fault Code Numbers?
Heavy-duty truck fault code name structures can be particularly confusing when looking up service information for the uninitiated. Experienced truck techs know their way around OBD II codes, but if you are new to SAE J1587 or J1939 and OE codes, this blog will make it easier for you to look them up.
Get Instant Customer Approvals with MessageCenter Texting in Manager SE
Don’t hold up your bays waiting for customer replies on repair approvals. Mitchell 1 developed a text messaging feature for Manager SE so you can get answers from your customers faster.
Read more: Mitchell 1 releases 2025 emissions guide, partners on parts eCatalog
Teardown Time: Haste Can Make Waste for Transmission Disassembly
As tempting as it may be, taking a fast and dirty approach to transmission disassembly can, unfortunately, increase the likelihood that you could miss the problems that led to the need for a transmission overhaul in the first place. Ensure minimal road downtime with quick yet accurate repair jobs using TruckSeries Repair Information.
7 Most Common Truck Repairs
Medium and especially heavy-duty trucks experience much more wear and tear than our average automobiles, so damage is inevitable. Whatever the cause, it’s always a best practice to hone your diagnostics and repair knowledge for the most frequent truck issues.
From Busy Bays to Business Bonds: The Mitchell 1 Customer-Focused Sales Strategy
Mitchell 1’s Inside Sales Team focuses on relational sales founded on understanding customers’ pain points and identifying shop concerns. These tailored, value-driven recommendations foster trust and engagement to drive continuous product innovation and customer-centricity.
Process Customer History Requests Faster in Manager SE
Here’s a look at the recent customer history printing options that are available in the latest version of Manager SE. The updates work to increase the program’s usability and shop efficiency.
VIN Facts 101: Decoding Vehicle History for Auto Repair
Vehicle Identification Numbers serve as a unique thumbprint, providing insight into a vehicle’s history and enabling service professionals to access OEM-specific repair data.
7 Steps to Increase Tire Sales
Customers place their trust in your shop for maintenance and repairs. This article examines how to nurture that trust by consistently checking tire tread and reaching out with safety communications.
Mitchell 1 Field Reps: Continuing the Tradition of Building Relationships and Driving Growth
Through the decades, Mitchell 1 field representatives have been deeply intertwined to our services from day one. Today, our team continues to strive towards the daily goal of not just selling product, but to provide valuable solutions that help shops grow and succeed.
Digital Vehicle Inspections Build Trust and Healthier Bottom Lines
The most productive vehicle inspection software is found where technicians need it most—at the vehicle. This article outlines how to use Mitchell 1’s inspection software to check in a customer, conduct an inspection, send the results and record every detail.
3 Ways to Build ‘Relationship-Focused’ Customer Service to Boost Loyalty & Profits
Just because a customer visits your shop more than once doesn’t necessarily mean they’re truly “loyal.” Here’s how to help keep your customers as loyal as can in with three key steps.
