In 1990, the Mobile Air Conditioning Society (MACS) Worldwide established the first industry mobile air conditioning survey to profile vehicles serviced by independent service facilities. Since then, the survey has been repeated periodically over a span of years, and the data collected has reflected significant trends representing major changes in the industry. The last complete survey was done in 2003 with a minimized survey done in 2013.
Although information gleaned from these surveys was valuable, the attempt to profile each vehicle serviced in the busy summer season was challenging for the participating facilities.
To reduce the effort required by shops surveyed, and to collect information from as many facilities as possible, MACS is changing the survey format in 2016.
Rather than have the survey address the detailed repair activity for each vehicle, this survey is being conducted as a general facility servicing profile, assessing the general trends based on responses provided by participating shops.
Careful analysis of such survey results could reveal special insight on the mobile A/C industry and help plan for the future.
A link to a writable pdf version of the survey can be found below. Automotive, truck repair and collision service shop owners are encouraged to fill it out completely and email it to [email protected] for a chance to win a $100 Visa gift card.
To fill out the survey, visit: http://media.cygnus.com/files/base/VSPC/document/2016/05/2016_MACS_Field_Service_Survey(PI).pdf
