Goodyear hits 5 million vehicles serviced with Fleet HQ program

Fleet HQ, Goodyear Tire's comprehensive service management program, has just hit 5 million vehicles serviced across North America.

Held up by a robust network of over 2,300 service providers including Goodyear Commercial Tire & Service Centers and independent dealers, Fleet HQ supports some of the largest fleets across the U.S. and Canada. The program manages every aspect of a fleet's service needs, from helping to proactively identify required maintenance and scheduling preventative service to quickly responding to emergency situations.

It also offers real-time, interactive dashboard reporting that provides fleets with a centralized view of their service events. 

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"Fleet HQ has transformed how we handle tire issues," said Veron Wright, director at Ryder-Roadside. "Its streamlined processes create efficiencies that free up valuable time and resources, allowing us to focus on other critical areas of our business. Additionally, Fleet HQ's timely and insightful reporting has provided us with the data that we need to continually improve our operations."

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The company added that Fleet HQ has grown from an emergency roadside tire breakdown service into a full-service platform with new enhancements to its mechanical services, automated service coordination process, and the integration of Conversational AI.

"Fleet HQ consistently evolves to meet the growing demands of the commercial industry and uncovers new opportunities to reduce costs and downtime." said Joe Burke, vice president, Goodyear North America Commercial. "With Fleet HQ and Goodyear's expansive service network, we are able to service most customers in about two hours and ensure some of the world's largest fleet operations are running smoothly and on time."