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Chris Cloutier

Phone: 469-546-5725

Chris ​Cloutier ​has been working in the automotive repair industry for eight years as co-owner of Golden Rule Auto Care and operates two locations in the Dallas area. He is also the founder and chief architect of autotext.me, a digital tool that helps automate and streamline communication, workflow and Digital Vehicle Inspections (DVI) for auto repair shops.  Chris gets asked often about the new digital landscape that is changing shop operations and draws from his own experience as a shop owner and software developer to address the topic.

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Shop Management

Ask the Expert: Do you have a solution or process to reward your loyal customers?

April 18, 2019
It’s our most loyal customers who are our best salespeople.
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Shop Management

Ask the Expert: What is a final digital quality control process?

April 18, 2019
All repair shops should have some sort of final quality control process where the vehicle is looked over by another set of eyes before delivery to the customer.
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Shop Management

Ask the Expert: Why is a digital workflow board better than my dry erase board?

April 18, 2019
Both are effective​, yet​ one can be shared all throughout the shop and outside of the shop.
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Tech Tips

Ask the Expert: How does a digital vehicle inspection increase a shop's average repair order?

April 18, 2019
There are multiple factors that increase your ARO, and a DVI is only one piece to the puzzle.