Ask the Expert: Do you have a solution or process to reward your loyal customers?
April 18, 2019
Q: Customer reward programs are common these days but not so much in the auto repair industry. Do you have a solution or process to reward your loyal customers?
A: In short, I do! As small business owners, we tend to chase new customers and invest in advertising that can net a very small rate of return. Yet, it’s our most loyal customers who are our best salespeople, which is why I created a digital Rewards and Referrals program. It’s simple to use and executed the way a rewards program should be with not burdening your customer with details to remember and another card to carry.
Information provided by: autotext.me
