Hino Trucks continues to grow its Certified Ultimate dealer network by announcing the latest group of six dealers to achieve this designation in Hino's dealer excellence program. These dealers are exceeding exceptional performance goals and are focusing on the Ultimate Ownership Experience through continuous improvements in processes, training and dealership appearance, the company says. Certified Ultimate dealers continue to have "outstanding unified performance year after year across their sales, parts and service departs."
Hino customers can expect an Ultimate Ownership Experience that delivers higher standards at every touch-point throughout the lifecycle of product ownership at these locations. With the following newly inducted Certified Ultimate Dealerships, Hino now has 18 locations nationwide.
- Donahue Trucks Santa Maria
- Santa Maria, CA
- Ry-Den Truck Center, Inc. - Fresno, CA
- Bentley Truck Sales of Philadelphia, LLC
- Philadelphia, PA
- Old River Truck Sales
- Richland, MS
- Lesher Hino
- Camp Hill, PA
- General Truck Sales of Toledo, LLC
- Toledo, OH
Fred Bentley, President of Bentley Truck Services commented, "The Bentley Truck Services team is proud to be recognized as a Hino Certified Ultimate dealer at two Bentley locations and are already recognizing benefits of being a Hino Certified Ultimate dealer. It has always been in the culture of the Bentley organization to Sort, Set, Shine, and Standardize but more importantly to Sustain. That is where we believe the partnership with Hino as a Certified Ultimate Dealer will bring consistency and accountability to our dealership sales, service, and parts departments. At Bentley, we are committed to excellence and now in partnership with the Hino Certified Ultimate program we integrate the principles of Kaizen daily for continuous improvement."
Mark Dysarz, Sr. Manager of Dealer Operations for Hino Trucks added, "Hino's Certified dealer network is quickly becoming the benchmark for the industry. Our customers can be assured that our Certified Ultimate dealers will provide a superior ownership experience as our certification program requires they meet and maintain our high standards."
Hino recently introduced the Hino XL Series, an all-new lineup that rounds out Hino Trucks Class 7 product offering and launches them into the Class 8 market for the first time in the U.S. As with everything Hino Trucks does, the Hino XL Series is more than a product, it is about providing Hino customers an ultimate ownership experience. These Certified Ultimate dealerships, and Hino dealers around the country, are dedicated to this way of doing business.