Identifix, Inc.

Identifix is your leading source for vehicle diagnostics, Factory Scheduled Maintenance plans, and OEM service & repair information with our award-winning online tool, Direct-Hit. Direct-Hit’s user-friendly database of vehicle symptoms, short-cut tests and confirmed fixes streamlines the diagnostic process by dramatically reducing the steps it takes to find the problem and the solution. Genuine OEM service & repair information comes directly from the manufacturer so you can get the job done faster, more accurately and with greater confidence than ever before. Direct-Hit also enables you to create personalized Factory Scheduled Maintenance plans so you can deliver timely, reliable and trustworthy information your customers can understand and follow.

For support beyond the web, Identifix’s Repair Hotline is a pay-per-fix technical assistance hotline staffed with over 45 OE Factory Trained, ASE Master, L1 technicians that speak your language. With five diagnostic carline teams (GM, Ford, Chrysler, Asian and European), our seasoned professionals answer calls only on their carline specialty so you can feel confident in speaking with a true expert for the answers you need.