Motive launches AI Answers, an LLM for fleet data

"Something that used to take months to put together is now something we could do instantly," said Michael O’Neil, project manager at Reliable Carriers, an automotive transportation company. He went on to explain the benefit of getting instant answers without needing to spend hours poring over Excel sheets.

"Using these kinds of tools makes it so anybody can do this," he explained. "There's no longer that pain point of 'I don't understand what I'm looking at, and I need to see it presented to me in a way that makes sense.'"

For maintenance operations, this means instant visibility into shop and vehicle performance trends. Managers can identify recurring issues, track maintenance spend, and make connections between downtime and driver behavior or fuel efficiency. The tool also supports deeper views, allowing for follow-up questions to uncover trends or patterns, helping fleets with proactive maintenance planning.

“Teams running physical operations need fast, actionable insights to stay safe, productive, and profitable, but static reports and hard-to-reach data across disconnected tools make that nearly impossible,” said Hemant Banavar, chief product officer at Motive. “AI Answers delivers real-time insights instantly so teams don’t have to dig through cumbersome custom reports. Now data is no longer a bottleneck, it drives smarter decisions and business growth.”

By eliminating manual data searches, Motive says AI Answers allows fleets to act faster on key insights, improving productivity and operational efficiency. For shops managing multiple systems and datasets, it offers a simpler, unified way to keep performance metrics and maintenance decisions aligned.